Overview
At Rangmeet, we accept return requests for products received damaged, defective or different from what was ordered. Change-of-mind returns are not accepted.
Please report the issue within 24 hours of delivery by emailing contact@rangmeet.com. Include your order number, a description of the issue, and clear photographs and video where possible. Please also photograph the packaging and shipping label.
Keep the product, packaging and all included accessories while we review your request. Reasonable unpacking or testing to identify a fault does not make the product ineligible.
Contact us before returning anything. We will provide return instructions and the return address. Rangmeet will arrange or cover reasonable return delivery costs for verified eligible claims.
Damage caused after delivery by misuse or accidental handling is not covered. These terms do not limit your rights under applicable consumer law.
Refunds
Once we receive and inspect your returned item, we will inform you whether your return is approved.
For approved returns, you may choose a replacement, subject to availability; another product of equal value; a higher-priced product by paying the difference; or a refund. If you choose a lower-priced product, we will refund the difference.
Approved refunds will be processed within 7 business days after receiving and inspecting the returned item. For Cash on Delivery orders, refunds will be made through an agreed bank account, JazzCash or Easypaisa account.
For a fully returned order confirmed as damaged, defective or incorrect, we will also refund the original standard delivery charge. For partial returns, we will explain the refund amount before processing it.
Late or missing refunds
If your approved refund has not arrived after the stated processing period, please email contact@rangmeet.com with your order number so we can check its status.
Never share your account password, PIN or OTP with anyone. Rangmeet does not need these details to issue a refund.
Sale items
Sale items are eligible for return if received damaged, defective or different from what was ordered, under the same reporting and return conditions described above.
Exchanges
For an approved return, you may choose a replacement of the same product, subject to availability, or another product. Any price difference will be collected or refunded as applicable. Contact contact@rangmeet.com before sending an item back.
Order cancellation by Rangmeet
Rangmeet reserves the right to cancel an order before dispatch if a product is unavailable, a pricing or listing error occurs, delivery cannot be arranged, order details cannot be verified, or fraud is reasonably suspected.
We will notify you using the email address or phone number provided with your order and explain the reason. Any payment received for cancelled items and delivery charges that no longer apply will be refunded. No cancellation fee will be charged.
If an issue arises after dispatch, please contact us so we can arrange an appropriate resolution.
Shipping returns
Please contact contact@rangmeet.com before returning any item. We will provide the return address and shipping instructions.
Rangmeet will arrange or cover reasonable return delivery costs for verified damaged, defective or incorrect products. Please pack the item securely and include its accessories. Keep your courier receipt and tracking details.
Need help?
For return, exchange, refund or cancellation enquiries, email contact@rangmeet.com and include your order number.
This policy does not limit any rights or remedies available under applicable consumer law.